We are so pleased to announce the launch of the Helloworld Travel Academy.
The purpose of the Academy is to resource, train and retain employees.
The initial focus will be the launch of the Certificate III in Travel so as to attract and train new employees into the industry and to set them up for success in their career with Helloworld Travel. We will also be offering a Certificate IV in Leadership & Management to give the skills required to take their career to the next level. From there we will be adding other training programs both virtually and face to face, to cater for the ongoing learning and development of our owners, managers and consultants in the Helloworld networks. These courses will include;
- Customer Service
- Selling Skills
- Advanced selling skills
- Service fee Dealing with difficult situations
- Positive Mental health and resilience
- Products & Destination training
- Leadership & Management
- Goal setting and Business Planning
- Wholesale systems
- GDS, Fares and Ticketing
- Social Media Training
- Technology. Upskilling
- Management training