Accounts Receivable Officer

Application ends: July 31, 2024
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Job Description

Ready to say, “Hello” to a new career? 

Helloworld Travel currently employs people across Australia, New Zealand, Fiji and Greece. Through this talented group of people, the company supports an extensive network of travel agencies.

Working at Helloworld Travel is dynamic, fast-paced and rewarding. Whether you work in retail, wholesale, shared services, tour operations, logistics, our DMC brands, or air tickets consolidation, you will be supporting a business whose goal is to make sure our customer’s travel journeys are memorable. 

About the Role

Located in South Melbourne, the Finance Department are seeking expressions of interest for individuals looking to join the Accounts Receivable team as an Account Receivable Officer.

Reporting to the Group Credit Manager, this position will be responsible for managing debtor accounts to ensure high terms compliance, minimise financial risk to the business and deliver financial results in line with the key objectives. In addition, resolution in recovering overdue payments whilst striving to improve customer service and being responsible for the end-to-end customer credit interaction. Work within the guidelines of the credit policy and procedures, whilst looking to improve efficiencies within the accounts receivable department.

As an Accounts Receivable Officer, you will be responsible for:

  • Daily banking and processing of payments consisting of direct debits, EFT and credit cards.
  • Maintain and improve the customer relationship whilst meeting business needs and minimising risk.
  • Meeting company’s customer service commitment by providing professional assistance to clients’ queries. 
  • Monitor customer account details for non-payments, delayed payments and other irregularities.
  • Generating invoices and account statements
  • Escalate any high-risk accounts or exposure to the Credit Manager.
  • Maintain and assist in the delivery of optimal OH&S Standards in accordance with the HLO organisational guidelines.

As the ideal applicant you will have:

  • Relevant experience or education and training in Accounts Receivable.
  • Experience using Microsoft Office Excel
  • The ability to liaise with a multitude of stakeholder.
  • Excellent attention to detail and time management skills.
  • An ability to prioritise and manage expectations.
  • Management of high volume/ high risk ledger.

Helloworld Travel Employee Benefits:

Our head office in Melbourne boasts a fully equipped gym and all our sites across Australia have staff kitchens with coffee machines, a selection of cereals, biscuits, lunch items etc. 

  • The opportunity to work for an industry leader
  • A vibrant and energetic work environment
  • Access to exclusive travel discounts
  • Career progression and development opportunities

How To Apply

Helloworld Travel Limited is an equal opportunity employer that encourages diversity in its staff. 

Applications will only be considered for people who have the right to work in Australia without restrictions or sponsorship.

As part of your application please include a cover letter and CV to help us to get to know you.

Employer questions

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as an accounts receivable officer?
  • Do you have data entry experience?
  • What’s your expected annual base salary?