Business Development Manager (VIC/TAS) – Air Tickets

May 20, 2024
Application ends: July 31, 2024
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Job Description

You will manage a portfolio of travel agent accounts and play a key role in maximising Air Tickets’ profitability amongst existing and new customers. You will promote and represent the Air Tickets’ brand, provide training and briefings on the Air Tickets’ suite of products, and demonstrate the benefits of our technology. You will be proactive and drive TTV & revenue through your assigned region and portfolio of Key Accounts.

What you’re accountable for?

  • Develop and implement sales strategies supporting business growth for an assigned region of accounts
  • Maintain regular face to face and remote contact via a structured call plan cycle with an assigned region of accounts, ensuring ongoing achievement of sales target levels
  • Maintain and develop a thorough knowledge of the Air Tickets suite of products and services
  • Agree plans to deliver sales growth with National Sales Manager
  • Maintain CRM/Sales Tracker and accurately report on activity weekly
  • Analyse and interpret sales data and use this analysis to inform sales growth activity
  • Represent Air Tickets at industry functions, events, and conferences


  • 3+ years of travel industry experience, preferably in consolidation and within a field sales role
  • Demonstrated experience in a sales role either in a front-line sales capacity within a travel agency or selling products and services to the travel agency community
  • Strong international airfares and GDS knowledge
  • Proven track record of building strong relationships with a broad set of stakeholders, including travel agents, owners, preferred airline partners, and internal stakeholders
  • Good organisational, interpersonal and communication skills
  • Ability to work autonomously and remotely

A few other things to note about the role

  • Regional, interstate and overseas travel is a requirement of the role 
  • Maintaining a valid drivers license and passport are requirements of the role

Position details

Role reports to National Sales Manager

Role is based in VIC

The role is Full Time (38 hours)

Key result areas

  • TTV and Revenue growth for your assigned portfolio
  • Growth in number of agents actively ticketing with Air Tickets
  • Compliance with CRM and Sales Tracker usage
  • Delivery of agreed business plans


  • Certificate IV in Travel and Tourism or Bachelor’s Degree preferred

Other considerations

  • Strong understanding of international airfares and consolidation or travel agent experience selling and utilising Air Tickets products
  • Ability to work with multiple stakeholders and relate to people from different backgrounds and cultures
  • Demonstrated tenacity and resilience 
  • Strong written and verbal communication skills
  • Able to network effectively
  • Ability to deal with competing priorities and prioritise your work

Results driven; can achieve key objectives by developing and implementing a plan relevant to your region and portfolio.

Helloworld Travel Employee Benefits:

Our head office in Melbourne boasts a fully equipped gym and all our sites across Australia have staff kitchens with coffee machines, a selection of cereals, biscuits, lunch items etc. 

  • The opportunity to work for an industry leader
  • A vibrant and energetic work environment
  • Access to exclusive travel discounts
  • Career progression and development opportunities

Employer questions

Your application will include the following questions:

  • Which of the following statements best describes your right to work in Australia?
  • How many years’ experience do you have as a corporate travel consultant?
  • What’s your expected annual base salary?
  • Have you completed a qualification in travel and tourism?