Marketing Executive

Job Description

Ready to say, “Hello” to a new career? 

Helloworld Travel currently employs people across Australia, New Zealand, Fiji and Greece. Through this talented group of people, the company supports an extensive network of travel agencies.

Working at Helloworld Travel is dynamic, fast-paced and rewarding. Whether you work in retail, wholesale, shared services, tour operations, logistics, our DMC brands, or air tickets consolidation, you will be supporting a business whose goal is to make sure our customer’s travel journeys are memorable. 

Position overview

The Marketing Executive role has the key objective of maintaining the integrity of the Helloworld brands and contributing to the delivery of market-leading results to both its members and its partners. 

The purpose of this role is to work closely with the GM of Marketing and Senior Marketing Executive to help support the execution of campaigns in market in line with the company’s strategy, meeting delivery deadlines to support both Helloworld Retail the organisation’s wholesale brands; Viva Holidays, Ready Rooms and Cruiseco. The key outcome of this role is to provide all-round administration and support, coordinate advertising and promotional enquiries and other initiatives.

You need exceptional customer service skills, strong communication abilities, and proficiency in computer programs and applications. This career requires a high level of creativity, solid organizational skills, and a willingness to collaborate with staff teams. Digital communication experience and social media expertise are highly desirable.

This role requires you to:

• Work closely with the Senior Marketing Executive and General Manager to assist with the execution of advertising and promotional campaigns to support the organisation’s retail and wholesale brands 
• Be a subject matter expert for destination and product information 
• Ensure all deadlines that apply to the business are met daily 
• Maintain relationships with the Product Development team to ensure consistent alignment of promotional activity
• Support Senior Marketing Executive and General Manager to achieve flawless execution of campaigns and activities to achieve agreed KPI’s 
• Work with peers to effectively communicate the activities across the organisation in a timely manner
• Co-ordinate and develop marketing assets, collateral, and other marketing materials to support retail distribution channels.
• Manage Marketing campaigns in partnership with the marketing services team and preferred suppliers 
• Assist General Manager – Marketing in the completion of Marketing campaign updates and reports in a timely manner
• Ensure Marketing activities are included in the broader marketing department’s calendar
• Maintain updated files of projects and updated activity schedules
• Ensure any material created can be replicated for any agents or members – to avoid duplication of cost and effort in production of materials
• Process quotes & invoicing in a timely manner and ensuring that accruals are recorded against the budget
• Effectively work as part of the marketing team, display teamwork principles and positively contribute to the creation of a harmonious work environment
• Developing a strong working relationship with suppliers, agencies, partners, and agents/members to ensure flawless execution of campaigns
• Maintain a professional image when representing when representing Helloworld Limited at external meeting and functions

In order to be successful in this role, the ideal candidate will have:

• Qualifications in Marketing, Business or a related discipline preferred.
• Working knowledge of the travel or related industry preferred
• Understanding of marketing distribution channels and processes and performance metrics advantageous
• Strong planning and organisational skills with a willingness to respond to changes quickly and a proven track record in delivering multifaceted projects is required
• Proactive with a hands on approach and a willingness to work within a team
• A proven track record in the creation and development of effective relationships within a marketing environment will be well regarded
• An empathetic disposition 
• Strong attention to detail with proven analytical skills
• Word, Excel and PowerPoint skills are mandatory
• High degree of professionalism and integrity

Helloworld Travel Employee Benefits

What do we offer Helloworld Travel employees?

• Staff discounts on travel
• Onsite Private Gym Facility
• Opportunities for discounted family travel
• Regular Staff and Industry Events
• Career progression and support
• Learning and Upskilling opportunities

Other Considerations:

Helloworld Travel is an equal employment opportunity employer and does not tolerate workplace discrimination, bullying or harassment.

You may be required to travel interstate and overseas, along with attending famil trips, therefore meaning you will require a valid passport and driver’s license. 

Please note that the successful applicant will be required to undergo a police check as part of our recruitment process.

You must have full Australian working rights for this position.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years’ experience do you have as a marketing executive?
• What’s your expected annual base salary?
• Have you completed a qualification in marketing?